Q: How early should I arrive for my appointment?
A: We recommend that you arrive 5-10 minutes before your scheduled appointment. First time clients should arrive at least 15 minutes prior for initial assessment including completion of a health history form.
Q: What should I wear?
A: Certain treatments such as acupuncture, Tui-Na, and bodywork are typically done with the client fully-clothed. Other massage treatments are usually done without clothing as skin contact is necessary to achieve the best results and oils and lotions may be used. However, please feel free to wear what is comfortable for you.
Q: What types of payment do you accept?
A: We accept cash, personal checks, Visa, Mastercard, and American Express.
Q: Do you accept insurance?
A: We currently do not accept insurance, however Ren-Shen Healing does accept FLEX payments if covered under your policy. A detailed receipt will be sent to you by Ren-Shen Healing and you may submit receipt for reimbursement to your provider.
Q: What is your cancellation policy?
A: We require a minimum of 24 hours notice for appointment cancellations. Appointments cancelled with less than 24 hours notice will be charged 100% of treatment rate.